Introduction

At Systech Global Ltd, we are committed to providing high-quality products. However, if you are not completely satisfied with your purchase, please review our Return Policy below.

Products and Refunds

Our Return Policy applies only to physical products purchased from our online store. If you wish to return a product, it must be unused and in the same condition that you received it. It must also be in the original packaging.

Return Process

• Eligibility: To be eligible for a return, you must notify us within 14 days of receiving your item.
• Procedure: Please contact us to initiate the return process. We will provide you with instructions on how to return the item. Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
• Refunds: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Non-Refundable Items

Certain types of goods are exempt from being returned. Non-refundable items include:

• Products that have been personalized or customized.
• Items not in their original condition, damaged, or missing parts for reasons not due to our error.

Exchanges

If you receive a defective or damaged product, you may request an exchange for the same item. Please contact us with the details of the defect or damage within 7 days of receiving the product.

Shipping Costs

• Returns: You will be responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable.
• Exchanges: If you are exchanging an item due to an error on our part (e.g., wrong or defective item sent), we will cover the shipping costs.

Refunds for Incorrect Orders

If an error has occurred on our part, such as sending the wrong product or an incomplete order, we will offer a refund or provide a correction at no additional cost. Please contact us with the details of the issue within 7 days of delivery.

Contact Us

To initiate a return or discuss any issues with your product, please contact us at:

Head Office
Address: Office # 22, 585 London Road, Slough, Berkshire, UK, SL3 8FB
Email: data@systechglobal.co.uk
Phone: +44 7447 872818

Branch Office
Address: Zilupes iela 1, Riga, Latvia
Email: tamour@systechglobal.co.uk
Phone: +371 25 408 235

Changes to This Policy

We may update this Return Policy from time to time. Any changes will be posted on this page, and your continued use of our store constitutes your acceptance of these changes.

Governing Law

This Return Policy is governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or related to this policy shall be subject to the exclusive jurisdiction of the courts of England and Wales.